Auto-reply bot
- Who decides what's sentThe bot
- Reply speedInstant
- Risk of a wrong price or promiseHigh
- Remembers the customerUsually not
- Customer feels they're talking toA machine
For Malaysians who sell on WhatsApp Web
AI writes the reply. You decide what gets sent
Not an auto-reply bot. CloseChat drafts every reply inside WhatsApp Web — in your tone, with what the customer told you before — then waits for you to check it and press Send.
- Nothing is sent without you
- First month RM9.90
- Works on WhatsApp Web
The deal didn't die. It got buried in your chats
Auto-reply bots are fine for “What time do you open?”. They're not who you want answering “Can you give me a better price?”
- A customer asked the price at 10pm. You meant to reply in the morning. They bought from someone else at 9.
- "I'll send you the quote tomorrow." Tomorrow came and went.
- You scroll up three weeks to find their budget — and ask them again anyway.
- A bot quotes the wrong price or promises what you can't deliver — and the customer can tell they're talking to a machine.
Every one of these costs you a sale you already worked for.
Deals are closed by people, not bots
Auto-reply works for simple questions. Price, promises and whether to give a discount need your yes. CloseChat makes every reply fast and well written — but whether it goes out is always your call.
- Auto-reply botsends on its own
- CloseChatwaits for your yes
How every reply happens
-
Draft
It reads the chat and drafts the right reply, in your tone and the customer's language.
CloseChat -
Check
You read it, edit anything, or ask for another version.
You -
Send
You press Send. Nothing ever goes out on its own.
You -
Remember
Budget, needs and promises are saved — after you approve them.
CloseChat
Then it reminds you: who is waiting for a reply, who went quiet, and what you promised.
Start in four steps
-
Create your account
One minute, email and password.
-
We set you up on WhatsApp
Message us and we'll walk you through installing the Chrome extension.
-
Add your OpenAI key
Paste it once on the first screen. Your AI usage is billed by OpenAI to your own account.
-
Open WhatsApp Web
The assistant appears bottom-right. Open a chat, press Reply for me, edit, send.
Everything it does, in full
25 features. One plan. Nothing held back for a higher tier.
5 features
You stay in control
Nothing leaves without your yes
- You press SendIt never sends messages for you.
- Export and delete anytimeOne backup file, customer list to a spreadsheet, delete any customer's records.
- OpenAI cost trackerSee roughly how much AI you've used this month, by feature.
- My statsCustomers served and follow-ups done over 7 and 30 days.
- Background features are opt-inThe ones that run AI on every chat are off until you switch them on.
13 features
Reply
Write faster, sound like you
- Reply for meOne button reads the chat and drafts the right answer, so you never start from a blank box.
- Say it my wayType your rough idea and it polishes it without adding promises you didn't make.
- Reply to any messageClick the exact message you're answering, so the draft responds to that, not just the latest line.
- Quick phrasesOne tap on a saved phrase generates the reply straight away.
- Lands in the chat boxDrafts go straight into WhatsApp's own box; you edit and press Send. Regenerate or switch back to the previous version anytime.
- Voice draftingSpeak a rough message while driving or walking and get a clean, sendable reply.
- Sales CoachSee what the customer really means, get a strategy, and translate messages you can't read.
- Discuss with the CoachAsk "what does he mean?" or "how should I answer?" and talk it through before you reply.
- Chat summaryWeeks of chat in a few lines: where things stand, key points, and the next step; or a sales view of asks, promises and price.
- Templates and industry packsSave what you say every day; pick your industry for a ready-made set.
- Knowledge baseTeach it your products, prices and policies, so replies stop guessing.
- Learns your styleThe more you edit, the more it writes like you. Every note is visible, editable and lockable.
- English, Bahasa Malaysia and ChineseReplies in the customer's language; the app itself works in 9 languages.
3 features
Remember
Every customer, every detail
- Customer memoryBudget, needs, concerns and promises are saved per customer, and you approve every new detail.
- Customer statusEvery chat gets a stage (new, quoted, hot, won, lost), so you know who's ready to buy.
- Sales pipelineQuotes, appointments and closed deals spotted in the chat are offered for your records with one tap.
4 features
Remind
Nothing slips
- TodayA morning briefing plus who's waiting for your reply and who's gone quiet, ready to draft and open.
- Tasks and remindersNote a promise and it pops up on time; say "in an hour" or "tomorrow 3pm" and it understands.
- Follow-up radarSorts who needs chasing: no reply, thinking it over, after a quote, before or after a meeting.
- One suggestion at a timeSmart suggestions queue up instead of flooding your screen.
See it at work
A draft in seconds
Every detail, remembered
Who to chase today
One plan. Every feature
Start with your first month for RM9.90, then RM39/month — or switch to yearly at RM29/month.
Best value
Yearly
RM29/month
Billed RM348 once a year
- Your price is locked for as long as you renew yearly
- All 25 features
Monthly
RM39/month
Billed monthly
- Cancel anytime · Follows future price changes
- All 25 features
AI usage is paid to OpenAI from your own account — no monthly AI quota from us.
A bot, by hand, or with CloseChat
Doing it by hand
- Who decides what's sentYou
- Reply speedSlow when busy
- Risk of a wrong price or promiseLow
- Remembers the customerOnly if you do
- Customer feels they're talking toYou
With CloseChat
- Who decides what's sentYou
- Reply speedSeconds — then you check
- Risk of a wrong price or promiseLow — you approve every message
- Remembers the customerYes, after you approve
- Customer feels they're talking toYou
Questions, answered
Is this an auto-reply bot?
No. CloseChat only writes drafts. Nothing reaches your customer until you read it and press Send yourself.
Can it say something wrong to my customer?
Not without you. Your customer only sees what you checked and sent. If a draft isn't right, edit it or ask for another version.
How much does it cost in total?
RM29/month on yearly (RM39 monthly), plus your own OpenAI usage. Your first month is RM9.90. Most of the AI cost comes from the background features, which are off until you turn them on.
What's an OpenAI API key and how do I get one?
It's how CloseChat uses AI on your own OpenAI account. When you sign up we send you a step-by-step guide. Stuck? Message us on WhatsApp and we'll help.
Does it work on my phone?
It works on WhatsApp Web in Google Chrome on your computer. Your phone keeps working as usual.
Is my customer data safe?
Your chats aren't stored on our servers — only the part you're working on is sent to OpenAI to write the reply. Your account data (settings, customer records and an encrypted backup) syncs to your CloseChat account so you can switch computers, and you can export or delete it anytime. See the Privacy Policy.
Why is yearly cheaper?
Yearly locks your RM29 price. Monthly follows future price changes.
Can I cancel?
Monthly: anytime. Yearly: runs to the end of the year you paid for.
Is CloseChat part of WhatsApp?
No. It's an independent tool, not affiliated with WhatsApp or Meta.
For you if
- You sell or serve customers on WhatsApp every day.
- You handle more chats than you can remember.
- You want to reply faster without sounding like a robot.
Not for you if
- You want messages sent automatically.
- You only use WhatsApp on your phone.
- You chat with a handful of customers a week.
Next week, the same chats will be waiting
Let a bot reply for you and hope it doesn't say the wrong thing. Or let CloseChat draft, remember and remind — while every message still goes out with your yes.
Create my account- Nothing is sent without you
- First month RM9.90
- Works on WhatsApp Web